Frequently Asked Questions and Contact Page

FAQ & Support

Before contacting us for support, please take a look at some of the most commonly asked questions. You'll likely find an answer to your question below.

If you still need help, you can contact us using the link at the bottom of this page.

ABOUT THE COURSE:

1. What is included in the entire package?
SalsaDancingCourses"Complete Salsa Mastery" contains over 6 hours of no-fluff, easy to follow instructions, a 70-min audio CD, DVDs, bonus videos, FREE updates for life plus one-on-one skype/email coaching sessions!

2. Is it suitable for beginners?
Absolutely. The entire course was created specifically for beginners. Every segment and move is broken down into parts for easy learning. Seasoned dancers will also learn something from our course with our combinations and technique instructions.

3. How is this different from other courses?
SalsaDancingCourse is by far the most comprehensive all-in-one course out there. It covers 4 Salsa styles with 3 separate teachers. With the exclusive one-on-one skype/email coaching, you're never left alone with your questions. None of the courses available online offers such interactivity.

4. How do I get access to the videos? Is there a time-limit to view them?
You get UNLIMITED LIFE-TIME access. You get lifetime access to the members area with no limit to viewing. You can also download all the videos and get the DVD edition shipped to your door.

5. Can I watch the videos on my mobile phone or tablet?
Absolutely. All videos in the members area can be viewed on any computer (PC, Mac), mobile and tablet devices. You can also opt to download every single video to watch offline.

6. Are there any hidden or recurring charges?
No. This is a single ONE-TIME payment. There are no "hidden" or recurring charges EVER.

7. Do you offer it in a physical edition?
Yes, we do offer a physical DVD edition containing all the videos as well as a 70-min audio CD. You can opt for it in the members area. We ship worldwide.

8. What regions/zones does the DVDs belong to?
The DVDs are region-free and can be played in all zones.

9. What is the return policy?
We offer a solid return policy. I'm so confident that you'll love the course that I'm offering a full 60 days "no questions asked" money back guarantee. If the product does not live up to any the claims stated, I don't want your money, and I'll give back every penny back to you. This is more than a guarantee. It is a promise.

10. I'd like to get started now. How do I order?
You can place your order at the order page here

PAYMENT ISSUES:

I don't like using my credit card on the internet. Can I pay by money order or check?
I apologize but we only accept credit cards or PayPal. We use Clickbank and PayPal which is the most trusted and secure payment processor on the Internet so you can be sure that your details are 100% protected.

3. I do not have a credit card. How can I purchase?
Payments are only available via credit/debit card or Paypal. You will have to get hold someone elses credit or debit card to make the purchase.

Alternatively, you can use bank transfer to transfer funds into a PayPal account. At the checkout page, select PayPal and login to your PayPal account to make the purchase.

4. Are my credit card details secure?
Absolutely. We are committed to making the purchase and order process as simple and secure as possible, both for our customers benefit as well as ours. For this reason we use third party payment retailer Clickbank to process all of our online transactions.

ClickBank is VeriSign secure which is considered the world's most secure credit card payment provider. In order to process payments with Visa and Mastercard, ClickBank requires: the CVV2 or CVC2 security code. This 3 digit code is found on the back of your credit card.

5. The Clickbank order form does not appear to be working.
ClickBank does go offline temporarily from time to time (like most web sites), while this can be very annoying usually it is only very temporary and within 15 minutes or so it will be back online.

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